{"id":4935,"date":"2023-04-05T21:50:30","date_gmt":"2023-04-05T19:50:30","guid":{"rendered":"https:\/\/www.aurora-h2020.eu\/?page_id=4935"},"modified":"2023-10-02T17:40:04","modified_gmt":"2023-10-02T15:40:04","slug":"app-support","status":"publish","type":"page","link":"https:\/\/www.aurora-h2020.eu\/sl\/app-support\/","title":{"rendered":"Podpora za aplikacijo AURORA"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"4935\" class=\"elementor elementor-4935\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3eb3dd7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3eb3dd7\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-647fa88\" data-id=\"647fa88\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-d009542 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d009542\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-2a47f10\" data-id=\"2a47f10\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-84a53e8 elementor-widget__width-auto elementor-widget elementor-widget-shortcode\" data-id=\"84a53e8\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-shortcode\"><div class=\"trp_language_switcher_shortcode\">\n<div class=\"trp-language-switcher trp-language-switcher-container\" data-no-translation>\n    <div class=\"trp-ls-shortcode-current-language\">\n        <a href=\"#\" class=\"trp-ls-shortcode-disabled-language trp-ls-disabled-language\" title=\"Sloven\u0161\u010dina\" onclick=\"event.preventDefault()\">\n\t\t\t<img decoding=\"async\" class=\"trp-flag-image\" src=\"https:\/\/www.aurora-h2020.eu\/wp-content\/plugins\/translatepress-multilingual\/assets\/images\/flags\/sl_SI.png\" width=\"18\" height=\"12\" alt=\"sl_SI\" title=\"Sloven\u0161\u010dina\"> Sloven\u0161\u010dina\t\t<\/a>\n    <\/div>\n    <div class=\"trp-ls-shortcode-language\">\n                <a href=\"#\" class=\"trp-ls-shortcode-disabled-language trp-ls-disabled-language\"  title=\"Sloven\u0161\u010dina\" onclick=\"event.preventDefault()\">\n\t\t\t<img decoding=\"async\" class=\"trp-flag-image\" src=\"https:\/\/www.aurora-h2020.eu\/wp-content\/plugins\/translatepress-multilingual\/assets\/images\/flags\/sl_SI.png\" width=\"18\" height=\"12\" alt=\"sl_SI\" title=\"Sloven\u0161\u010dina\"> Sloven\u0161\u010dina\t\t<\/a>\n                    <a href=\"https:\/\/www.aurora-h2020.eu\/wp-json\/wp\/v2\/pages\/4935\/\" title=\"English (UK)\">\n            <img decoding=\"async\" class=\"trp-flag-image\" src=\"https:\/\/www.aurora-h2020.eu\/wp-content\/plugins\/translatepress-multilingual\/assets\/images\/flags\/en_GB.png\" width=\"18\" height=\"12\" alt=\"en_GB\" title=\"English (UK)\"> English (UK)        <\/a>\n\n            <a href=\"https:\/\/www.aurora-h2020.eu\/es\/wp-json\/wp\/v2\/pages\/4935\/\" title=\"Espa\u00f1ol\">\n            <img decoding=\"async\" class=\"trp-flag-image\" src=\"https:\/\/www.aurora-h2020.eu\/wp-content\/plugins\/translatepress-multilingual\/assets\/images\/flags\/es_ES.png\" width=\"18\" height=\"12\" alt=\"es_ES\" title=\"Espa\u00f1ol\"> Espa\u00f1ol        <\/a>\n\n            <a href=\"https:\/\/www.aurora-h2020.eu\/pt\/wp-json\/wp\/v2\/pages\/4935\/\" title=\"Portugu\u00eas\">\n            <img loading=\"lazy\" decoding=\"async\" class=\"trp-flag-image\" src=\"https:\/\/www.aurora-h2020.eu\/wp-content\/plugins\/translatepress-multilingual\/assets\/images\/flags\/pt_PT.png\" width=\"18\" height=\"12\" alt=\"pt_PT\" title=\"Portugu\u00eas\"> Portugu\u00eas        <\/a>\n\n            <a href=\"https:\/\/www.aurora-h2020.eu\/da\/wp-json\/wp\/v2\/pages\/4935\/\" title=\"Dansk\">\n            <img loading=\"lazy\" decoding=\"async\" class=\"trp-flag-image\" src=\"https:\/\/www.aurora-h2020.eu\/wp-content\/plugins\/translatepress-multilingual\/assets\/images\/flags\/da_DK.png\" width=\"18\" height=\"12\" alt=\"da_DK\" title=\"Dansk\"> Dansk        <\/a>\n\n            <a href=\"https:\/\/www.aurora-h2020.eu\/de\/wp-json\/wp\/v2\/pages\/4935\/\" title=\"Deutsch\">\n            <img loading=\"lazy\" decoding=\"async\" class=\"trp-flag-image\" src=\"https:\/\/www.aurora-h2020.eu\/wp-content\/plugins\/translatepress-multilingual\/assets\/images\/flags\/de_DE.png\" width=\"18\" height=\"12\" alt=\"de_DE\" title=\"Deutsch\"> Deutsch        <\/a>\n\n        <\/div>\n    <script type=\"application\/javascript\">\n        \/\/ need to have the same with set from JS on both divs. Otherwise it can push stuff around in HTML\n        var trp_ls_shortcodes = document.querySelectorAll('.trp_language_switcher_shortcode .trp-language-switcher');\n        if ( trp_ls_shortcodes.length > 0) {\n            \/\/ get the last language switcher added\n            var trp_el = trp_ls_shortcodes[trp_ls_shortcodes.length - 1];\n\n            var trp_shortcode_language_item = trp_el.querySelector( '.trp-ls-shortcode-language' )\n            \/\/ set width\n            var trp_ls_shortcode_width                                               = trp_shortcode_language_item.offsetWidth + 16;\n            trp_shortcode_language_item.style.width                                  = trp_ls_shortcode_width + 'px';\n            trp_el.querySelector( '.trp-ls-shortcode-current-language' ).style.width = trp_ls_shortcode_width + 'px';\n\n            \/\/ We're putting this on display: none after we have its width.\n            trp_shortcode_language_item.style.display = 'none';\n        }\n    <\/script>\n<\/div>\n<\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-9856b92 elementor-widget elementor-widget-text-editor\" data-id=\"9856b92\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.22.0 - 17-06-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>\u010ce potrebujete podporo za aplikacijo AURORA, si oglejte spodnji razdelek s pogostimi vpra\u0161anji. \u010ce imate \u0161e vedno te\u017eave ali ne najdete tistega, kar i\u0161\u010dete, se obrnite neposredno na na\u0161o ekipo prek obrazca na dnu te strani.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ea60cca elementor-widget elementor-widget-heading\" data-id=\"ea60cca\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.22.0 - 17-06-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h3 class=\"elementor-heading-title elementor-size-default\">Pogosta vpra\u0161anja<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-22224d8 elementor-widget elementor-widget-accordion\" data-id=\"22224d8\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.22.0 - 17-06-2024 *\/\n.elementor-accordion{text-align:start}.elementor-accordion .elementor-accordion-item{border:1px solid #d5d8dc}.elementor-accordion .elementor-accordion-item+.elementor-accordion-item{border-top:none}.elementor-accordion .elementor-tab-title{margin:0;padding:15px 20px;font-weight:700;line-height:1;cursor:pointer;outline:none}.elementor-accordion .elementor-tab-title .elementor-accordion-icon{display:inline-block;width:1.5em}.elementor-accordion .elementor-tab-title .elementor-accordion-icon svg{width:1em;height:1em}.elementor-accordion .elementor-tab-title .elementor-accordion-icon.elementor-accordion-icon-right{float:right;text-align:right}.elementor-accordion .elementor-tab-title .elementor-accordion-icon.elementor-accordion-icon-left{float:left;text-align:left}.elementor-accordion .elementor-tab-title .elementor-accordion-icon .elementor-accordion-icon-closed{display:block}.elementor-accordion .elementor-tab-title .elementor-accordion-icon .elementor-accordion-icon-opened,.elementor-accordion .elementor-tab-title.elementor-active .elementor-accordion-icon-closed{display:none}.elementor-accordion .elementor-tab-title.elementor-active .elementor-accordion-icon-opened{display:block}.elementor-accordion .elementor-tab-content{display:none;padding:15px 20px;border-top:1px solid #d5d8dc}@media (max-width:767px){.elementor-accordion .elementor-tab-title{padding:12px 15px}.elementor-accordion .elementor-tab-title .elementor-accordion-icon{width:1.2em}.elementor-accordion .elementor-tab-content{padding:7px 15px}}.e-con-inner>.elementor-widget-accordion,.e-con>.elementor-widget-accordion{width:var(--container-widget-width);--flex-grow:var(--container-widget-flex-grow)}<\/style>\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3571\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-3571\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Kaj je AURORA aplikacija?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-3571\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-3571\"><div>\n<div>AURORA Energy Tracker je mobilna aplikacija, ki uporabnikom omogo\u010da pozitiven vpliv na okolje z zmanj\u0161anjem emisij toplogrednih plinov, povezanih z uporabo energije v stanovanjih in izbiro prevoza. Na\u0161 inovativni sistem ozna\u010devanja omogo\u010da uporabnikom, da sledijo svojemu osebnemu profilu emisij, spremljajo spremembe v obna\u0161anju, povezanem z energijo, skozi \u010das in delijo svoj napredek na dru\u017ebenih omre\u017ejih. Cilj projekta AURORA je pomagati postati dr\u017eavljan s skoraj ni\u010delnimi emisijami in prispevati k bolj trajnostni prihodnosti.<\/div>\n<\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3572\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-3572\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Katere naprave so podprte?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-3572\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-3572\"><p>Podpiramo vse naprave iOS z operacijskim sistemom iOS 15 ali novej\u0161im ter naprave Android z razli\u010dico 8 ali vi\u0161jo.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3573\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-3573\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Kako se obdelujejo moji podatki?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-3573\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-3573\"><p>Upo\u0161tevamo vse standarde GDPR in vam omogo\u010damo popoln nadzor nad va\u0161imi podatki. Va\u0161i podatki ne bodo uporabljeni v komercialne namene ali posredovani tretjim osebam.<\/p><p class=\" translation-block\">Kot del na\u0161ih ciljev projekta bomo objavili popolnoma anonimizirane nabore podatkov, vklju\u010dno s porabo, ki ste jo vnesli v aplikacijo. <strong>Ne bo vas mogo\u010de prepoznati in vsi osebni podatki bodo popolnoma odstranjeni iz teh naborov podatkov.<\/strong> Ti anonimizirani zbirki podatkov bodo prosto dostopni za prenos in bodo pomagali drugim raziskovalcem bolje razumeti energetsko vedenje evropskih dr\u017eavljanov.<\/p><p><strong><a href=\"https:\/\/www.aurora-h2020.eu\/sl\/aurora\/app-privacy-policy\/\">Pravilnik o Zasebnosti<\/a><\/strong> | <strong><a href=\"https:\/\/www.aurora-h2020.eu\/sl\/aurora\/app-tos\/\">Pogoji uporabe storitev<\/a><\/strong> | <strong><a href=\"https:\/\/www.aurora-h2020.eu\/sl\/aurora\/app-imprint\/\">Odtis<\/a><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3574\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-3574\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Kako lahko prenesem svoje osebne podatke?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-3574\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-3574\"><p>Osebne podatke lahko prenesete neposredno iz aplikacije. Pojdite na zavihek \u00bbNastavitve\u00ab in izberite \u00bbPrenesi moje podatke\u00ab.<\/p>\n<p>To vam bo zagotovilo vse podatke, ki jih imamo o vas v zvezi z va\u0161o uporabo aplikacije. Upo\u0161tevajte, da prenos va\u0161ih osebnih podatkov ni anonimiziran, zato bodite previdni, ko jih delite z drugimi.<\/p>\n<p>Datoteka je na voljo kot datoteka JSON, ki je standardni format datoteke za nabore podatkov in popolnoma odprt standard. Odprete jo lahko s katerim koli urejevalnikom besedila, vendar jo bo morda te\u017eko brati, \u010de niste seznanjeni s strukturo JSON. To datoteko lahko tudi uvozite v Excel, vendar upo\u0161tevajte, da to dejanje trenutno ni podprto in morda ne bo v celoti delovalo.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3575\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-3575\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Kako lahko izbri\u0161em svoj ra\u010dun?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-3575\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-3575\"><p class=\" translation-block\">\u010ce \u017eelite izbrisati svoj ra\u010dun, pojdite na zavihek \u00bbNastavitve\u00ab v aplikaciji in izberite \u00bbIzbri\u0161i moj ra\u010dun\u00ab. Upo\u0161tevajte, da bodo s tem trajno izbrisani vsi va\u0161i podatki in vnesena poraba in tega ni mogo\u010de razveljaviti!<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3576\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-3576\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Ne vidim zavihka \u00bbSon\u010dna energija\u00ab.<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-3576\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-3576\"><p>Zavihek \u00bbSon\u010dna energija\u00ab je trenutno podprt samo za ob\u010dane, ki se nahajajo na enem od na\u0161ih petih predstavitvenih mest AURORA.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d00a2ba elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"d00a2ba\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.22.0 - 17-06-2024 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100%;-webkit-mask-repeat:var(--divider-pattern-repeat);mask-repeat:var(--divider-pattern-repeat);background-color:var(--divider-color);-webkit-mask-image:var(--divider-pattern-url);mask-image:var(--divider-pattern-url)}.elementor-widget-divider--no-spacing{--divider-pattern-size:auto}.elementor-widget-divider--bg-round{--divider-pattern-repeat:round}.rtl .elementor-widget-divider .elementor-divider__text{direction:rtl}.e-con-inner>.elementor-widget-divider,.e-con>.elementor-widget-divider{width:var(--container-widget-width,100%);--flex-grow:var(--container-widget-flex-grow)}<\/style>\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cd022bf elementor-widget elementor-widget-heading\" data-id=\"cd022bf\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Kontaktirajte nas<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-36beb78 fluent-form-widget-step-header-yes fluent-form-widget-step-progressbar-yes fluentform-widget-submit-button-custom elementor-widget elementor-widget-fluent-form-widget\" data-id=\"36beb78\" data-element_type=\"widget\" data-widget_type=\"fluent-form-widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n            <div class=\"fluentform-widget-wrapper fluentform-widget-align-default\">\n\n            \n            <div class='fluentform ff-default fluentform_wrapper_5 ffs_default_wrap'><form data-form_id=\"5\" id=\"fluentform_5\" class=\"frm-fluent-form fluent_form_5 ff-el-form-top ff_form_instance_5_1 ff-form-loading ffs_default\" data-form_instance=\"ff_form_instance_5_1\" method=\"POST\" action=\"\" ><fieldset  style=\"border: none!important;margin: 0!important;padding: 0!important;background-color: transparent!important;box-shadow: none!important;outline: none!important; min-inline-size: 100%;\">\n                    <legend class=\"ff_screen_reader_title\" style=\"display: block; margin: 0!important;padding: 0!important;height: 0!important;text-indent: -999999px;width: 0!important;overflow:hidden;\">Support Form (#5)<\/legend><input type='hidden' name='__fluent_form_embded_post_id' value='4935' \/><input type=\"hidden\" id=\"_fluentform_5_fluentformnonce\" name=\"_fluentform_5_fluentformnonce\" value=\"5a15888a4b\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/sl\/wp-json\/wp\/v2\/pages\/4935\" \/><div class='ff-el-group  ff-custom_html has-conditions' data-name=\"custom_html-5_1\" ><p>To stran ste odprli iz aplikacije AURORA. Da bi vam bolje pomagali pri va\u0161i te\u017eavi, bosta po oddaji tega obrazca va\u0161emu osebju za podporo posredovana va\u0161 uporabni\u0161ki ID in dr\u017eava.<\/p><\/div><input type=\"hidden\" name=\"user_id\" value=\"\" data-name=\"user_id\" ><input type=\"hidden\" name=\"country_id\" value=\"\" data-name=\"country_id\" ><div data-type=\"name-element\" data-name=\"names\" class=\"ff-field_container ff-name-field-wrapper\" ><div class='ff-t-container'><div class='ff-t-cell'><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_5_names_first_name_' aria-label=\"Ime\">Ime<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"names[first_name]\" id=\"ff_5_names_first_name_\" class=\"ff-el-form-control\" aria-invalid=\"false\" aria-required=\"false\"><\/div><\/div><\/div><div class='ff-t-cell'><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_5_names_last_name_' aria-label=\"Priimek\">Priimek<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"names[last_name]\" id=\"ff_5_names_last_name_\" class=\"ff-el-form-control\" aria-invalid=\"false\" aria-required=\"false\"><\/div><\/div><\/div><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_5_email' aria-label=\"E-mail\">E-mail<\/label><\/div><div class='ff-el-input--content'><input type=\"email\" name=\"email\" id=\"ff_5_email\" class=\"ff-el-form-control\" data-name=\"email\"  aria-invalid=\"false\" aria-required=\"true\"><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_5_dropdown' aria-label=\"Kako vam lahko pomagamo?\">Kako vam lahko pomagamo?<\/label><\/div><div class='ff-el-input--content'><select name=\"dropdown\" id=\"ff_5_dropdown\" class=\"ff-el-form-control\" data-name=\"dropdown\" data-calc_value=\"0\"  aria-invalid=\"false\" aria-required=\"true\"><option value=\"\">- Izberite -<\/option><option value=\"Report an issue with the app\"  >Prijavite te\u017eavo z aplikacijo<\/option><option value=\"Question about the app\"  >Vpra\u0161anje o aplikaciji<\/option><option value=\"Question about the AURORA project\"  >Vpra\u0161anje o projektu AURORA<\/option><option value=\"Data privacy &amp; security\"  >Zasebnost in varnost podatkov<\/option><option value=\"Other\"  >Ostalo<\/option><\/select><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_5_description' aria-label=\"Va\u0161e sporo\u010dilo za nas\">Va\u0161e sporo\u010dilo za nas<\/label><\/div><div class='ff-el-input--content'><textarea aria-invalid=\"false\" aria-required=\"true\" name=\"description\" id=\"ff_5_description\" class=\"ff-el-form-control\" rows=\"4\" cols=\"2\" data-name=\"description\" ><\/textarea><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label  aria-label=\"Katero napravo uporabljate?\">Katero napravo uporabljate?<\/label><\/div><div class='ff-el-input--content'><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for=\"input_radio_87dd0c192e9b07499b80ecaccf46f79a\"><input  type=\"radio\" name=\"input_radio\" data-name=\"input_radio\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"iOS (Apple)\"  id='input_radio_87dd0c192e9b07499b80ecaccf46f79a' aria-label='iOS (Apple)' aria-invalid='false' aria-required=\"true\"> <span>iOS (Apple)<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for=\"input_radio_5b0e61016805d2d975ed91cf297d77fd\"><input  type=\"radio\" name=\"input_radio\" data-name=\"input_radio\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"Android\"  id='input_radio_5b0e61016805d2d975ed91cf297d77fd' aria-label='Android' aria-invalid='false' aria-required=\"true\"> <span>Android<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for=\"input_radio_720b8a5a9acdb957897a4ef0eae63414\"><input  type=\"radio\" name=\"input_radio\" data-name=\"input_radio\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"Browser (Web-App)\"  id='input_radio_720b8a5a9acdb957897a4ef0eae63414' aria-label='Browser (Web-App)' aria-invalid='false' aria-required=\"true\"> <span>Browser (Web-App)<\/span><\/label><\/div><\/div><\/div><div class='ff-el-group    ff-el-input--content'><div class='ff-el-form-check ff-el-tc'><label aria-label='terms & conditions' class='ff-el-form-check-label ff_tc_label' for=\"gdpr-agreement_e2d0f345f4dc367a6c74bbaec1776148\"><span class='ff_tc_checkbox'><input type=\"checkbox\" name=\"gdpr-agreement\" class=\"ff-el-form-check-input ff_gdpr_field\" data-name=\"gdpr-agreement\" id=\"gdpr-agreement_e2d0f345f4dc367a6c74bbaec1776148\"  value='on' aria-invalid='false' aria-required=\"true\"><\/span> <div class='ff_t_c'>Strinjam se, da projekt AURORA shrani moje poslane podatke, da lahko odgovorijo na moje povpra\u0161evanje.<\/div><\/label><\/div><\/div><div class='ff-el-group' ><div class='ff-el-input--content'><div data-fluent_id='5' name='g-recaptcha-response'><div\n\t\tdata-sitekey='6LeHGTwmAAAAAIqRczdXz5l459PWEzzXgPcdv769'\n\t\tid='fluentform-recaptcha-5'\n\t\tclass='ff-el-recaptcha g-recaptcha'\n\t\tdata-callback='fluentFormrecaptchaSuccessCallback'><\/div><\/div><\/div><\/div><div class='ff-el-group ff-text-left ff_submit_btn_wrapper'><button type=\"submit\" class=\"ff-btn ff-btn-submit ff-btn-md ff_btn_style\" >Oddaj obrazec<\/button><\/div><\/fieldset><input type=\"hidden\" name=\"trp-form-language\" value=\"sl\"\/><\/form><div id='fluentform_5_errors' class='ff-errors-in-stack ff_form_instance_5_1 ff-form-loading_errors ff_form_instance_5_1_errors'><\/div><\/div>        <script type=\"text\/javascript\">\n   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your inquiry.\",\"global\":false,\"global_message\":\"This field is required\"},\"email\":{\"value\":true,\"message\":\"It looks like the email address you entered is not valid.\",\"global\":false,\"global_message\":\"This field must contain a valid email\"}},\"dropdown\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global\":false,\"global_message\":\"This field is required\"}},\"description\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global\":false,\"global_message\":\"This field is required\"}},\"input_radio\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global\":false,\"global_message\":\"This field is required\"}},\"gdpr-agreement\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global\":false,\"global_message\":\"This field is required\"}},\"g-recaptcha-response\":[]},\"conditionals\":{\"custom_html-5_1\":{\"type\":\"any\",\"status\":true,\"conditions\":[{\"field\":\"user_id\",\"value\":\"(.|\\\\s)*\\\\S(.|\\\\s)*\",\"operator\":\"test_regex\"}]}}};\n                    <\/script>\n                    <\/div>\n\n            \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>If you require support with the AURORA app, please check our FAQ section below for your question. If you are still experiencing problems or cannot find what you are looking for, do not hesitate to reach out to our team directly through the form at the bottom of this page. FAQ What is the AURORA [&hellip;]<\/p>","protected":false},"author":12,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-4935","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>AURORA App Support - AURORA H2020<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.aurora-h2020.eu\/sl\/app-support\/\" \/>\n<meta property=\"og:locale\" content=\"sl_SI\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"AURORA App Support - AURORA H2020\" \/>\n<meta property=\"og:description\" content=\"If you require support with the AURORA app, please check our FAQ section below for your question. 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